Quick Solutions
Where is my License Key?
Sent to your email immediately after purchase. Check your Spam or Promotions folder if not found.
"Windows protected your PC" warning?
Since Defentra is new, Windows SmartScreen may flag it. Click More Info → Run Anyway to install safely.
How do I update Defentra?
Defentra updates threat feeds automatically every 4 hours. App updates are delivered as new installer releases.
Is Defentra running in the background?
Yes — check the system tray for the Defentra icon. It shows "PROTECTED" when active, even with the dashboard closed.
Business / Enterprise?
For 10+ device deployments we offer dedicated account managers and volume pricing.
Contact Sales Team →Open a Support Ticket
We respond to every ticket. Please be as detailed as possible.